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Community Memorial Primary Care Offices Receive National Recognition

Updated: Jan 29

The Community Memorial (CMH) network is excited to announce that each of its five Family Health Center locations, offering primary and specialty care services, have been recognized by a national group as patient-centered medical offices, for delivering primary care and managing the full spectrum of healthcare needs.

The New York State Department of Health collaborated with the National Committee for Quality Assurance (NCQA), the creator of the patient-centered medical home (PCMH) program in developing a transformation model that encompasses all eligible primary care providers in New York State. The NYS Patient-Centered Medical Home (PCMH) Program’s goal is to expand access to high-performing primary care, which drives improved health and wellness in the communities served.

The PCMH model of care enables CMH teams to put the focus on the patient, creating a symbiotic relationship across the care continuum. The providers and staff in the family health centers strive to provide every patient with quality care and a great patient experience. “This accreditation recognizes the dedicated efforts of the Family Health Centers team and their commitment to providing quality improvement with a patient-centered approach to care,” stated Maria Grice, Vice President of Physician Services.  

According to the NCQA website, the PCMH model ‘…focuses on care coordination, population health, evidence-based guidelines and effective use of health information technology to meet patients’ needs’. The CMH Family Health Centers worked to improve the patient experience, deliver improved preventative care, and collaborate with other clinicians for patient care to identify care gaps.

All primary care practices that have earned recognition through NCQA have made a commitment to improving primary care by promoting the Triple Aim: better health, lower costs and better patient experience.

To learn more about any of the Community Memorial and its Family Health Centers offer, please visit Community Memorial offers primary care in five locations (Hamilton, Cazenovia, Morrisville, Munnsville, and Waterville) and warmly welcomes patients for all services, including specialty care. Regularly check the 'News and Events' section of the website for the latest updates as services continue to expand.


About Community Memorial Hospital: Community Memorial Hospital, a Crouse Health partner, is a critical access hospital in Hamilton, NY, serving Madison County, along with parts of Chenango, Oneida, and Onondaga Counties.  Hamilton Medical Services is a professional corporation of the Community Memorial Network. Community Memorial Hospital is patient-centered and focused on providing safe, quality care. 

CMH is the cornerstone of health and wellness in Madison and its surrounding counties.  We provide essential preventative, primary behavioral, and acute care services based on quality, compassion, and respect for the whole person.  Community Memorial Hospital is an equal opportunity provider and employer.


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